PEVLI policies
Contact and support
How to reach PEVLI for support, data requests and reports.
Draft — legal review required. This text describes how PEVLI actually behaves, but it has not been reviewed by counsel and is not a substitute for jurisdiction-specific legal copy. Replace it before launch.
Support channels
OPERATOR ACTION REQUIRED — publish the monitored addresses for general support, retailer onboarding, privacy and data-deletion requests, and abuse or safety reports before launch. Do not launch with unmonitored inboxes.
Reporting a listing
Inaccurate availability, an expired offer or a store that has closed can be reported from the store page. Reports reach the moderation queue.
Data requests
Requests to export or delete account data are handled manually by an administrator and are recorded in the audit trail.